Terms and Conditions

Effective Date: February 10, 2025

Welcome to Regal Gemstone! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.regalgemstone.com, you agree to comply with the terms outlined below. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have legal parental consent.
  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
  • All content on this website, including text, images, graphics, and logos, is the intellectual property of Regal Gemstone and cannot be copied, modified, or distributed without our written consent.

2. Account Registration & User Responsibilities

  • Customers may need to create an account to place orders or access certain features.
  • You are responsible for maintaining the confidentiality of your account details and password.
  • Any unauthorized use of your account should be reported immediately to support@regalgemstone.com.
  • We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activity.

🚫 Prohibited Activities:
✔️ Attempting to hack, disrupt, or manipulate our website.
✔️ Using false or misleading information to make purchases.
✔️ Distributing malware or harmful content through our platform.

3. Product Availability & Descriptions

  • We strive to provide accurate product descriptions and images, but slight variations in color or appearance may occur.
  • Availability of products is subject to change, and we do not guarantee stock levels at all times.
  • We reserve the right to discontinue any product without prior notice.

4. Orders & Payment

  • Orders are not confirmed until payment is successfully processed.
  • We reserve the right to cancel or refuse any order due to pricing errors, stock shortages, or suspected fraud.
  • Taxes and shipping fees will be calculated at checkout before payment.

Payment Methods Accepted:

✔️ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
✔️ PayPal
✔️ Apple Pay & Google Pay
✔️ Klarna (for installment payments)

🚫 Unauthorized Transactions: If you suspect an unauthorized transaction, please contact your bank or our customer support immediately.

5. Shipping & Delivery

  • We offer both domestic and international shipping.
  • Estimated delivery times vary based on location and are provided at checkout.
  • We are not responsible for delivery delays caused by couriers, customs clearance, or force majeure events.

🚫 Lost or Stolen Packages: Regal Gemstone is not liable for lost or stolen packages once they are marked as delivered by the shipping carrier. If an issue arises, please contact the courier directly.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for detailed information on returns, exchanges, and refund eligibility.

7. Promotions & Discount Codes

  • Promo codes must be applied before checkout and cannot be added afterward.
  • Discounts cannot be combined unless explicitly stated.
  • We reserve the right to modify or cancel promotions at any time.

🚫 Misuse of Coupons: Attempting to exploit promotions may result in order cancellation and account suspension.

8. Limitation of Liability

  • We make every effort to ensure a secure and reliable website, but we do not guarantee uninterrupted access.
  • Regal Gemstone is not liable for indirect, incidental, or consequential damages resulting from website use, product purchases, or third-party issues.

🚫 Force Majeure: We are not responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, or internet disruptions.

9. Dispute Resolution

  • In case of disputes, we encourage customers to contact our support team first.
  • If a resolution cannot be reached, disputes will be handled in accordance with Minnesota, USA laws.

10. Contact Us

For any inquiries regarding these Terms and Conditions, please reach out:

📍 Address: 28644 County 119 Nevis, Minnesota (MN), 56467
📧 Email: support@regalgemstone.com
📞 Phone: (218) 652-2514

By using our website, you agree to abide by these Terms and Conditions. Thank you for shopping with Regal Gemstone! ✨